ReturnPolicyChecker

Ulta Return Policy

Verified

Ulta Beauty allows returns of new or gently used cosmetics within 30 days for a full refund. Returns between 31 and 60 days are eligible for store credit. Gift cards, wigs, hair extensions, and intimate wellness devices are non-returnable. Salon service issues must be reported within 7 days.

Last Verified: 2026-06-20 • Official Policy Source
Check Deadlines
Return Window 30 Days
Receipt Policy look up possible
Opened Items Allowed
Exchange Available Yes
Shipping Fee $5.99 Mail Fee
Interactive Utility

Ulta Return Checker

Verify your eligibility for returns, exchanges, or credits at Ulta based on your unique purchase details.

Check Return Eligibility

V4.0 Engine
Item Opened?
Packaging Intact?
Have Receipt?
Product Used?
Defective/Damaged?
Is it a Gift?
Holiday Purchase?
Store Member / Cardholder? (e.g., RedCard, Plus, HD Card)

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Specify your purchase conditions on the left. Our engine will dynamically check policy rules.

Detailed Policy Breakdown

Packaging & Tags Rules

Original packaging is preferred. Product barcodes must be intact.

Opened & Used Products

Allowed. Gently used makeup and skincare can be returned within 60 days.

Holiday Return Windows Extensions

Purchases made between November 1 and December 24 can be returned through February 1 of the following year.

Refund Timelines & Payout Methods

Refunds are processed to the original payment method for returns within 30 days. Returns made between 31 and 60 days are issued as store credit.

Electronics & Appliance Exceptions

Beauty tools (hair dryers, straighteners, styling wands) follow the standard 60-day policy and must be returned with all cords and attachments.

Beauty & Fragrance Policy

All makeup, skincare, fragrances, and hair care products can be returned within 60 days if gently used.

Exclusions & Warnings

  • Refunds are issued to the original form of payment within 30 days.
  • Returns made between 31 and 60 days are refunded as store credit.
  • Gift cards, salon-purchased wigs, hair extensions, and intimate wellness devices are non-returnable.
  • For salon service satisfaction guarantees, you must contact the salon within 7 days of the service.
Note: Final sale clearance items (prices ending in .97 or tagged 'final sale') are strictly non-returnable unless defective.

Ulta Return Policy Frequently Asked Questions

What is Ulta's return window?
Ulta allows returns for a full refund to the original payment method within 30 days of purchase. Returns made between 31 and 60 days of purchase are refunded as Ulta merchandise credit.
Can I return opened or used cosmetics to Ulta?
Yes! Ulta has a cosmetics-friendly return policy. You can return makeup, skincare, fragrances, and hair care products even if they have been opened and gently used, as long as it's within the return window.
Do I need a receipt to return items at Ulta?
A physical receipt is not strictly required if you scanned your Ulta Rewards membership at purchase. The cashier can search your profile to locate the transaction history.
What happens if I return an item to Ulta without a receipt or rewards lookup?
If the transaction cannot be verified, you must present a valid government ID. If approved, you will receive an Ulta store credit card equal to the product's lowest selling price in the last 60 days.
What is the return policy for hair dryers and straighteners at Ulta?
Beauty tools (hair dryers, curlers, straighteners, face brushes) follow the standard 60-day return window. They must be returned in clean condition with all cords, boxes, and accessories.
How does Ulta's holiday return window work?
For purchases made between November 1 and December 24, Ulta extends the return period. These items can be returned through February 1 of the following year.
Can I return Ulta.com orders in-store?
Yes. You can return any item purchased on Ulta.com to any physical Ulta store. You should bring your order confirmation email, packing slip, or showing the digital order barcode on your phone.
Are salon services refundable at Ulta?
Salon services are generally non-refundable. However, if you are unsatisfied with a service, you can contact the salon manager within 7 days to schedule a complimentary correction service.

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Amazon Return Policy

Most items purchased on Amazon can be returned within 30 days of shipment. Exceptions vary by product category, and third-party marketplace seller policies may differ.

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Walmart Return Policy

Walmart offers a standard 90-day return window. Electronics and marketplace items must be returned within 30 days, wireless phones and marketplace electronics/luxury within 14 days, and major appliances within 2 days (not returnable in store). Marketplace items may incur a restocking fee up to 20%.

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Target Return Policy

Target provides a standard 90-day return window. Target Circle Card holders get an additional 30 days (120 days total), and Target owned brands (like Cat & Jack) carry a 1-year guarantee. Electronics and Target Plus items must be returned within 30 days, while Apple products and mobile phones have a 14-day limit. Opened media and airbeds are exchange-only, and gift cards, trading cards, and open breast pumps are final sale.

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