ReturnPolicyChecker
Directory

Retailer Directory

Every retailer we track, in one filterable list. Each card shows the store's standard return window and its receipt rule at a glance: a green badge means no receipt is needed, amber means the store can look up your purchase from a card or membership, and red means proof of purchase is strictly required. Use the filters to isolate stores by category, window length, or opened-box rules — useful when deciding where to buy something you might return.

All 20 policies are sourced from official retailer policy pages and carry per-store verification dates — see how we verify this data.

Filter Controls
Index Insights
Index Size: 20 stores
Average Window: ~67 days

Retailer Listings

Amazon

30 Days Receipt Optional

Most items purchased on Amazon can be returned within 30 days of shipment. Exceptions vary by product category, and third-party marketplace seller policies may differ.

Walmart

90 Days Lookup Available

Walmart offers a standard 90-day return window. Electronics and marketplace items must be returned within 30 days, wireless phones and marketplace electronics/luxury within 14 days, and major appliances within 2 days (not returnable in store). Marketplace items may incur a restocking fee up to 20%.

Target

90 Days Lookup Available

Target provides a standard 90-day return window. Target Circle Card holders get an additional 30 days (120 days total), and Target owned brands (like Cat & Jack) carry a 1-year guarantee. Electronics and Target Plus items must be returned within 30 days, while Apple products and mobile phones have a 14-day limit. Opened media and airbeds are exchange-only, and gift cards, trading cards, and open breast pumps are final sale.

Costco

Lifetime Receipt Optional

Costco offers a 100% satisfaction guarantee with no return deadline for most items. Returns are accepted at any warehouse or online, and return shipping is free for eligible online returns.

Apple

14 Days Receipt Required

Apple has a strict 14-calendar-day return window for all hardware. Items must be returned in original condition with all accessories, cables, and packaging. Opened software, digital downloads, gift cards, and developer products are strictly non-returnable.

Best Buy

15 Days Lookup Available

Best Buy has a standard 15-day return window, which is extended to 60 days for My Best Buy Plus/Total members. Activatable devices must be returned within 14 days (30 days for Verizon) and carry a $45 restocking fee. Drones and professional cameras are subject to a 15% restocking fee if opened. Hearing aids (60 days), litter boxes (90 days), and holiday decor (15 days) have special windows. Gift cards, trading cards, and digital content are non-returnable.

Sephora

30 Days Lookup Available

Sephora offers a standard 30-day return window for new or gently used cosmetics. Proof of purchase is required. Gift cards, select kits, and intimate care products are final sale. Sephora monitors return history for abuse and may request ID.

Lowe's

90 Days Lookup Available

Lowe's provides a 90-day standard return window for most items. Major appliances and outdoor power equipment must be returned within 30 days and must be in unused condition with original packaging. Custom-mixed paints and custom orders are non-returnable.

Home Depot

90 Days Lookup Available

Home Depot has a standard 90-day return window. However, electronics, furniture, tractors, paint sprayers, gas outdoor equipment, and holiday decor must be returned within 30 days. Air conditioners and heaters must be returned within 7 days, and major appliances are restricted to a 48-hour return window from delivery. Proof of purchase is required.

Ulta

30 Days Lookup Available

Ulta Beauty allows returns of new or gently used cosmetics within 30 days for a full refund. Returns between 31 and 60 days are eligible for store credit. Gift cards, wigs, hair extensions, and intimate wellness devices are non-returnable. Salon service issues must be reported within 7 days.

Old Navy

30 Days Receipt Required

Old Navy items can be returned within 30 days of purchase or shipment. Returns are free inside physical store locations or by mail using a prepaid shipping label.

Nordstrom

Lifetime Receipt Optional

Nordstrom handles returns on a case-by-case basis with no strict return window or deadline. Items must be in reasonable condition, and Nordstrom reserves the right to refuse returns if abuse is detected.

Kohl's

90 Days Lookup Available

Kohl's offers a 90-day standard return window, which is extended to 120 days for purchases made with a Kohl's Card. Premium electronics, watches, and Sephora at Kohl's items must be returned within 30 days. Baby registry items have a 365-day window. Beverages, trading cards, and open breast pumps are non-returnable. Threshold delivery items are subject to a 15% restocking fee.

Lululemon

30 Days Receipt Required

Lululemon has a standard 30-day return window. Items must be unworn, unwashed, and have original price tags attached. Shoes can be worn but must be returned inside their original box. Customized items are final sale.

Cat and Jack

90 Days Receipt Required

Cat & Jack children's apparel is a Target-owned brand, which uses Target's standard return policy rules (90 days). However, all Target-owned brands carry a 1-year satisfaction guarantee, allowing returns of outgrown or worn items within 365 days if you have the receipt.

Shein

30 Days Receipt Required

SHEIN allows returns within 30 days of purchase. Electronics must be unused and in original packaging. Underwear, bodysuits, lingerie, jewelry, cosmetics, pet products, free gifts, customized items, and clearance items are strictly non-returnable.

Ikea

365 Days Lookup Available

IKEA allows new and unopened products to be returned within 365 days. Opened items can be returned within 180 days with a receipt and government-issued ID. Mattresses qualify for one exchange within 90 days. Plants, cut fabric, custom countertops, and 'As-Is' products are final sale.

Nordstrom Rack

30 Days Receipt Required

Nordstrom Rack allows returns of unworn, unused items within the designated return period (standard is 30 days). Original packaging and hangtags must be intact, and proof of purchase is strictly required.

Zara

30 Days Receipt Required

Zara allows returns within 30 days of the shipment date (for online orders) or purchase date (in-store). Items must be unworn, undamaged, and have all tags attached. Returns made in-store are free; online returns shipped by mail are subject to a $3.95 fee.

Macy's

30 Days Lookup Available

Macy's allows returns within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. Gently used cosmetics and fragrances are accepted. Holiday purchases made Oct 10 - Dec 25 are extended to Jan 31.